Course curriculum

    1. Overview

    2. The Role of the Conversation Engineer

    3. Next Steps

    1. Conversational AI Elements

    2. Additional Resources

    1. Overview

    2. Google Dialogflow ES - Implementing Content Blocks

    3. Google Dialogflow ES - Sample Conversation

    4. IBM Watson - Implementing Content Blocks

    5. IBM Watson - Sample Conversation

    1. Tips & Tricks - @pronounce function

    2. Tips & Tricks - #Pause Function

    3. Tips & Tricks - Toggle microphone muting from the conversation

    4. Tips & Tricks - Toggle transcript visibility from the conversation

    5. Tips & Tricks - End the session from the conversation

    6. Integrations

    7. Optimizing Your Conversation

    8. Follow-Up Intents in DialogFlow ES

    1. Overview

    2. Retrieving Google Dialogflow ES Credentials

    3. Retrieving IBM Watson Credentials

    4. Test your knowledge!

    5. Feedback Survey

About this course

  • 23 lessons